Experience innovation studio for the AI era

Turning AI potential into measurable business value
RozieAI helps organizations identify where AI creates value, validate business opportunities, design human-centered experiences, build AI-native products, and operationalize solutions that deliver measurable business outcomes.
Discuss your AI opportunity

Demonstrated expertise with the world’s leading brands

air canada
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Deliver proactive, personalized, and consultative CX with intelligent journey orchestration.
symetra
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From concept to implementation and validating business case, built sales assistant for annuities field sales team.
hanover
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Reach prospective clients with consultative business insurance engagement that automatically routed eligible applications to agents.
indigo
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Launched personalized self-service experiences to expedite policy management.
af goup
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Seamlessly identify comorbidities and facilitate care adherence with language analysis.
farm bureau
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Prototyped experience innovation to deliver the next evolution of agency experience and streamline policyholder retention.
the hartford
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Analyze conversational insights on email inquiries to set benchmarks for accuracy and analysis.
cigna
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Built modern interactive experience to enhance understanding of customer demographics and provide more tailored preventative programs.
travelers
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Built brand marketing campaign for home insurance on smart home devices, and enabled Travelers to take over after bringing it to life.
jacaruso
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Facilitated product innovation and helped launch smart leads with creation of a virtual sales assistant.
clarion
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Reimagined the event experience by unlocking the full value of event content with an AI-powered platform.
United Airlines
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Built first chat experience delivered via Twitter and enabled the team to take over after 9 months.

FEATURED PORTFOLIO STARTUPS

Our approach

OUTCOMES-FIRST
Every engagement begins with business goals, customer needs, and measurable outcomes, not technology.
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Human-centered
Successful AI depends on experiences people understand, trust, and adopt.
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BUILT TO SCALE
From early research through production deployment, we help organizations move confidently from idea to operation.
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ENTERPRISE-READY
We design AI solutions that work reliably in real-world environments, including regulated and high-stakes industries.
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Schedule a strategy call

You are just one step away from turning your AI ambition into business value
Company Size*
Accounting
Airlines/Aviation
Alternative Dispute Resolution
Alternative Medicine
Animation
Apparel/Fashion
Architecture/Planning
Arts/Crafts
Automotive
Aviation/Aerospace
Banking/Mortgage
Biotechnology/Greentech
Broadcast Media
Building Materials
Business Supplies/Equipment
Capital Markets
Chemicals
Civic/Social Organization
Civil Engineering
Commercial Real Estate
Computer Games
Computer Hardware
Computer Networking
Computer/Network Security
Computer Software/Engineering
Construction
Consumer Electronics
Consumer Goods
Consumer Services
Cosmetics
Dairy
Defense/Space
Design
Education Management
E-Learning
Electrical/Electronic Manufacturing
Entertainment/Movie Production
Environmental Services
Events Services
Executive Office
Facilities Services
Farming
Financial Services
Fine Art
Fishery
Food/Beverages
Food Production
Fundraising
Furniture
Gambling/Casinos
Glass/Ceramics/Concrete
Government Administration
Government Relations
Graphic Design/Web Design
Health/Fitness
Hedge Fund/Private Equity
Higher Education/Acadamia
Hospital/Health Care
Hospitality
Human Resources/HR
Import/Export
Individual/Family Services
Industrial Automation
Information Services
Information Technology/IT
Insurance
International Affairs
International Trade/Development
Internet
Investment Banking/Venture
Investment Management
Judiciary
Law Enforcement
Law Practice/Law Firms
Legal Services
Legislative Office
Leisure/Travel
Library
Logistics/Procurement
Luxury Goods/Jewelry
Machinery
Management Consulting
Maritime
Marketing/Advertising/Sales
Market Research
Mechanical or Industrial Engineering
Media Production
Medical Equipment
Medical Practice
Mental Health Care
Military Industry
Mining/Metals
Motion Pictures/Film
Museums/Institutions
Music
Nanotechnology
Newspapers/Journalism
Non-Profit/Volunteering
Oil/Energy/Solar/Greentech
Online Publishing
Thank you!
We have received your request and will get back to you shortly.
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From opportunity to execution

Every organization starts from a different place. Our role is to reduce uncertainty, accelerate learning, and deliver solutions that create measurable impact.
Research
User research, market insight, opportunity discovery, and AI readiness assessment.
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Validate
Business case development, feasibility testing, and investment prioritization.
Design
Rapid prototyping, service design, customer journeys, and AI experience design.
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Build
AI-native applications, intelligent workflows, copilots, conversational AI, and automation.
Operate
Deployment, governance, monitoring, optimization, and operational support.

Real-world outcomes

Our work spans customer experience, service transformation, digital commerce, insurance, healthcare, aviation, and public services.
Four call center agents with headsets working on computers in an office setting.
airline
Contact center modernization
AI-enabled IVR, secure authentication, agent assist, and journey orchestration.
Impact
20% higher inquiry handling capacity
16% increase in revenue from new service transactions
Smiling couple sitting on couch shaking hands with a person in a business setting.
Property & Casualty Insurance
Pre-claim guidance
Transparent consultation and intelligent routing before claims are submitted.
Impact
28% lower claims processing costs
70% fewer zero-dollar claims
Smiling woman in white blouse shaking hands with a person in an office setting.
Life Insurance
Sales process modernization
AI-assisted preparation, meeting capture, and personalized follow-up.
Impact
20% higher sales productivity
35% increase in sales revenue
Four call center agents wearing headsets, working on computers in an office with white brick wall.
airline
Social commerce journeys
AI-powered travel marketplace with concierge support, recommendations, native payments, and integrated administration.
Impact
Higher engagement
Lower abandonment
Increased ancillary revenue
Customer service agents wearing headsets working at computers in a call center.
airline
NDC onboarding
Guided onboarding experiences accelerating partner certification and adoption.
Impact
Faster onboarding
Greater partner participation
Increased bundled-offer sales
Four customer support agents with headsets working at desktop computers in an office.
airline
Claims handling journeys
Digital claims experiences with intelligent routing and automation.
Impact
Higher customer satisfaction
Reduced handling effort
Lower dependency on human agents
Smiling couple sitting on sofa shaking hands with a person during a meeting at home.
Property & Casualty Insurance
Educational marketing
Predictive advisory journeys helping customers make informed insurance decisions.
Impact
Better prospect conversion
Reduced claims
Stronger customer trust
Smiling woman in white blouse shaking hands across a desk in a modern office.
insurance
Consultative risk advisory
Guided qualification, education, and quote support.
Impact
3× higher sales throughput
Improved conversion
Smiling female doctor in scrubs using laptop at a desk with medical tools nearby.
health insurance
Personalized health programs
Virtual concierge experiences supporting employee wellbeing.
Impact
Higher participation
Improved retention
Expanded service capacity
Smiling man in a light suit holding and looking at a tablet in a modern office space.
Public Sector
Public health guidance
Digital guidance supporting regulations, vaccination programs, and travel requirements.
Impact
Scaled citizen outreach
Reduced support demand
Improved public trust
Row of call center agents with headsets typing on keyboards at a long desk.
airline
Contact center modernization
AI-enabled IVR, secure authentication, agent assist, and journey orchestration.
Smiling man shaking hands with another person while a woman holds a document beside him.
Property & Casualty Insurance
Pre-claim guidance
Transparent consultation and intelligent routing before claims are submitted.
Smiling woman in white shirt shaking hands across a desk with documents and pen.
Life Insurance
Sales process modernization
AI-assisted preparation, meeting capture, and personalized follow-up.
Customer service agents wearing headsets working at computers in a modern office with brick walls.
airline
Social commerce journeys
AI-powered travel marketplace with concierge support, recommendations, native payments, and integrated administration.
Four call center agents wearing headsets working at computers in a modern office.
airline
NDC onboarding
Guided onboarding experiences accelerating partner certification and adoption.
Row of focused customer service agents wearing headsets and typing on keyboards at a call center.
airline
Claims handling journeys
Digital claims experiences with intelligent routing and automation.
Smiling man and woman sitting on a couch, man shaking hands with another person.
Property & Casualty Insurance
Educational marketing
Predictive advisory journeys helping customers make informed insurance decisions.
Smiling woman in white shirt shaking hands with another person in an office setting.
insurance
Consultative risk advisory
Guided qualification, education, and quote support.
Female medical professional in scrubs with a stethoscope using a laptop at a desk in a bright room.
health insurance
Personalized health programs
Virtual concierge experiences supporting employee wellbeing.
Smiling man in a gray blazer using a tablet in a bright office space.
Public Sector
Public health guidance
Digital guidance supporting regulations, vaccination programs, and travel requirements.
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Who we
work with

Every organization starts from a different place. Our role is to reduce uncertainty, accelerate learning, and deliver solutions that create measurable impact.
Organizations
Startups and Entrepreneurs
Early Stage Investor
Organizations
Businesswoman presenting data to attentive colleagues around a conference table with laptops and charts.
We partner with organizations to shape robust AI business cases, accelerate prototyping, and translate product innovation into trusted, scaled operations.
Contact Us
Startups and Entrepreneurs
Early Stage Investor
Businesswoman leading meeting while colleagues listen, with laptops and a screen showing charts.
We partner with startups and entrepreneurs to embed AI‑native ways of working, offer implementation capabilities they can utilize for their clients, and augment teams with the expertise needed to move faster from concept to product.
Contact Us
Businesswoman presenting data to colleagues in conference room with laptops and charts on screen.
For early-stage investors, we help maximize the value of their investments by accelerating traction through combining growth hacking and early go‑to‑market experiments with modern service and support design, targeted AI automation across customer and operational workflows, and AI‑enabled back office systems that keep teams lean and scalable.
Contact Us
Contact Us

Schedule a strategy call

You are just one step away from turning your AI ambition into business value
Company Size*
Other Industry
Outsourcing/Offshoring
Package/Freight Delivery
Packaging/Containers
Paper/Forest Products
Performing Arts
Pharmaceuticals
Philanthropy
Photography
Plastics
Political Organization
Primary/Secondary Education
Printing
Professional Training
Program Development
Public Relations/PR
Public Safety
Publishing Industry
Railroad Manufacture
Ranching
Real Estate/Mortgage
Recreational Facilities/Services
Religious Institutions
Renewables/Environment
Research Industry
Restaurants
Retail Industry
Security/Investigations
Semiconductors
Shipbuilding
Sporting Goods
Sports
Staffing/Recruiting
Supermarkets
Telecommunications
Textiles
Think Tanks
Tobacco
Translation/Localization
Transportation
Utilities
Venture Capital/VC
Veterinary
Warehousing
Wholesale
Wine/Spirits
Wireless
Writing/Editing
Thank you!
We have received your request and will get back to you shortly.
Oops! Something went wrong while submitting the form.
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Ventures built from the studio

Beyond client engagements, RozieAI incubates and co-innovates with founders to create ventures that solve real-world problems with AI.
Rozie Synopsis
AI event experience platform that transforms sessions and booth conversations into searchable knowledge, qualified leads, and year-round engagement.
RozieAI Journey
Decision-guidance platform helping organizations improve outcomes by guiding people across digital and physical experiences.
Brook
HIPAA-compliant AI front desk assistant that manages calls, texts, and chat to help healthcare, wellness, and beauty organizations capture more bookings.

What our clients are saying

The AI Insurance Concierge Team allows us to unify everything into a seamless experience that understands user context and uncovers motivations while enforcing business rules. A standout feature of RozieAI's solution is their training studio, which facilitates rapid onboarding and training of AI team members. This capability empowers our product teams to quickly iterate on experiences. Notably, we were able to launch at scale in just a few weeks, highlighting RozieAI's impressive speed and efficiency.
Read more
Nick Brierly
Co-Founder and COO of Indigo Insurance
There's a wealth of information out there, and our team's commitment has always been to simplify and personalize it to our customer's itineraries. The 'Journey' emphasizes this commitment by delivering concise and contextual information that travelers need on their day of travel. We partnered with RozieAI for this important feature because of their deep understanding of personalization and context, along with the robust capabilities of their no-code/low-code experience platform. The initial feedback from our customers has been incredibly positive confirming the value and reiterating the importance and impact of personalized content in the hustle and bustle of travel.
Read more
Tyler Katz
Director - Digital, Day of Travel and CIAM at Air Canada
At the Innovation Hub, we like to think we’re a special kind of crazy, with big ideas, fast moves, and no time for tech that can’t keep up. The dedicated team at RozieAI embraces our ideas, responds quickly, turning our vision into a seamless, cost-effective solution.
Read more
April Eskelson
Innovation Hub by Jacaruso Enterprises
They welcome our feedback (even the ‘what if we changed everything?’ kind) and always have creative solutions ready. Beyond their expertise, they’re friendly, adaptable, and truly invested in our success. If you need a tech team that can turn ideas into an innovative product, RozieAI is it.
Read more
Rachelle Flores
Innovation Hub by Jacaruso Enterprises
So you find out that your customer service solutions are built to optimize for your organization and not for your customers? What do you do? How do you turn it upside down, but without losing the value you've built in your systems and services? You need a solution like what RozieAI has built.
Read more
Subha Ramiah
Senior Director - Global Information Technology, Cigna

Frequently Asked Questions

What is RozieAI?
RozieAI is an experience innovation studio that helps organizations transform AI opportunities into measurable business outcomes through research, strategy, experience design, AI-native development, and operational delivery.
What services does RozieAI provide?
RozieAI provides AI strategy, opportunity discovery, business case development, AI readiness assessments, experience design, rapid prototyping, AI-native product development, conversational AI, workflow automation, deployment, and ongoing operational support.
What industries does RozieAI work with?
We have experience across aviation, insurance, healthcare, commerce, financial services, startups, wellness, and public sector organizations.
What is an experience innovation studio?
An experience innovation studio combines business strategy, customer experience design, technology, and AI to create products, services, and operational improvements that deliver measurable business outcomes.
How does RozieAI approach AI projects?
Every engagement begins with understanding business objectives, users, and opportunities. We validate ideas before major investment, prototype quickly, build production-ready AI solutions, and support organizations through deployment and ongoing optimization.
Does RozieAI only work on Generative AI?
No. We work across the broader AI landscape, including conversational AI, intelligent automation, predictive systems, AI-native products, decision support, workflow orchestration, and generative AI where it creates genuine business value.
Can RozieAI help before we have an AI strategy?
Yes. Many organizations engage RozieAI at the earliest stage to identify opportunities, assess AI readiness, develop business cases, and prioritize initiatives before beginning implementation.
Does RozieAI build products as well as provide consulting?
Yes. In addition to client engagements, RozieAI develops focused ventures and AI-native products, giving us practical experience in designing, building, operating, and scaling intelligent systems.

Turn AI ambition into business value

Whether you're exploring AI for the first time or scaling enterprise initiatives, RozieAI helps transform ideas into practical solutions that create measurable business outcomes.
Discuss your AI opportunity

Schedule a strategy call

You are just one step away from turning your AI ambition into business value
Company Size*
Accounting
Airlines/Aviation
Alternative Dispute Resolution
Alternative Medicine
Animation
Apparel/Fashion
Architecture/Planning
Arts/Crafts
Automotive
Aviation/Aerospace
Banking/Mortgage
Biotechnology/Greentech
Broadcast Media
Building Materials
Business Supplies/Equipment
Capital Markets
Chemicals
Civic/Social Organization
Civil Engineering
Commercial Real Estate
Computer Games
Computer Hardware
Computer Networking
Computer/Network Security
Computer Software/Engineering
Construction
Consumer Electronics
Consumer Goods
Consumer Services
Cosmetics
Dairy
Defense/Space
Design
Education Management
E-Learning
Electrical/Electronic Manufacturing
Entertainment/Movie Production
Environmental Services
Events Services
Executive Office
Facilities Services
Farming
Financial Services
Fine Art
Fishery
Food/Beverages
Food Production
Fundraising
Furniture
Gambling/Casinos
Glass/Ceramics/Concrete
Government Administration
Government Relations
Graphic Design/Web Design
Health/Fitness
Hedge Fund/Private Equity
Higher Education/Acadamia
Hospital/Health Care
Hospitality
Human Resources/HR
Import/Export
Individual/Family Services
Industrial Automation
Information Services
Information Technology/IT
Insurance
International Affairs
International Trade/Development
Internet
Investment Banking/Venture
Investment Management
Judiciary
Law Enforcement
Law Practice/Law Firms
Legal Services
Legislative Office
Leisure/Travel
Library
Logistics/Procurement
Luxury Goods/Jewelry
Machinery
Management Consulting
Maritime
Marketing/Advertising/Sales
Market Research
Mechanical or Industrial Engineering
Media Production
Medical Equipment
Medical Practice
Mental Health Care
Military Industry
Mining/Metals
Motion Pictures/Film
Museums/Institutions
Music
Nanotechnology
Newspapers/Journalism
Non-Profit/Volunteering
Oil/Energy/Solar/Greentech
Online Publishing
Thank you!
We have received your request and will get back to you shortly.
Oops! Something went wrong while submitting the form.
Abstract 3D wave pattern made of white dots on black, forming flowing curved lines.